Something beautiful is coming.
We're putting the finishing touches on the collection. Enter the password below, or leave your email and we'll let you know the moment we open.
Store owner? Log in here
We're putting the finishing touches on the collection. Enter the password below, or leave your email and we'll let you know the moment we open.
Store owner? Log in hereOur products are curated and dispatched from international fulfillment centers to ensure the highest standard of quality and finish for every client.
Processing
Orders are prepared within 2–4 business days before dispatch. You will receive a confirmation email when your order is placed and a tracking update when your parcel is on its way.
Delivery times & rates
Tracking
Tracking information is provided by email when available from the carrier.
Customs & duties
International orders may be subject to import duties, taxes, or customs fees charged by your country. These are the responsibility of the recipient and are not included in our product or shipping prices.
Delays
Delivery estimates are in business days and exclude processing time. Occasional delays may occur due to customs processing, local holidays, or carrier volume. If your order has not arrived within the estimated window, contact us at support@GetMoodRoom.com.
Every object from MOOD ROOM is selected and inspected with care. Should something not meet your expectations, our team is here to make it right.
Return window
You may request a return within 30 days of delivery for items that are unused, undamaged, and in their original packaging.
Non-returnable items
For hygiene and safety reasons, we cannot accept returns on items that have been used, assembled, altered, or damaged after delivery.
How to start a return
Email support@GetMoodRoom.com with your order number, the item(s) you wish to return, and the reason. Do not ship items back on your own. Our team will respond within 2 business days with a return address and instructions. Returns sent without prior approval may not be accepted.
Return shipping
Unless the item arrived defective or incorrect, return shipping costs are the responsibility of the customer. We recommend using a trackable service once return instructions are provided.
Refunds
Once we receive and inspect your return, approved refunds are issued to your original payment method (PayPal or card via PayPal Checkout) within 5–10 business days. Shipping fees are non-refundable unless the return is due to our error.
Exchanges
We do not offer direct exchanges. Please return the original item and place a new order for the preferred variant.
Damaged or incorrect items
If your order arrives damaged or you received the wrong item, contact us within 7 days with photos. We will arrange a replacement or full refund at no additional cost.
Every object is made from honest, lasting materials — think brushed metal, natural oak and ash, hand-blown glass, and undyed linen. Exact materials and dimensions are listed on each product page; anything with a metafield configured will also show a visual dimension diagram.
Most orders are prepared within 2–4 business days, then arrive in 10–22 business days depending on your region (full detail in our Shipping Policy). Every order is insured and tracked, and you'll receive a tracking link by email once it ships.
Yes — we currently ship to Europe, the Americas, Australia, and New Zealand, with pricing shown automatically in your local currency. Shipping is complimentary above the regional threshold shown in your cart.
You may request a return within 30 days of delivery for anything unused, undamaged, and in its original packaging. Email us with your order number and we'll guide you through the next steps — see our Refund & Returns Policy for full details.
Care varies by material, so we include specific guidance on each product page. As a general rule: dust with a soft dry cloth, keep wood and metal pieces away from prolonged direct sun or moisture, and avoid abrasive cleaners.
We begin preparing orders quickly, so please email us as soon as possible if you need to make a change. We'll always do our best to help before your order ships.
We accept PayPal and all major credit and debit cards, processed securely through PayPal Checkout. We never see or store your full card details.
Email us any time at support@GetMoodRoom.com — we aim to respond within 2 business days.
These Terms of Service govern your use of the MOOD ROOM website and any purchase made through it. By placing an order, you agree to these terms.
Company
MOOD ROOM operates this online store. For questions, contact support@GetMoodRoom.com.
Products & pricing
We curate lifestyle objects and describe them as accurately as possible. Colours may vary slightly due to screen settings. Prices are shown in the store currency at checkout and may change without notice. We reserve the right to limit quantities or refuse orders.
Orders & payment
Your order is confirmed once payment is received. We accept PayPal and major credit/debit cards processed securely through PayPal Checkout. All payment data is handled by PayPal — we do not store card details.
Shipping
Delivery times and rates vary by region as stated in our Shipping Policy. Risk of loss passes to you upon delivery to the carrier.
Returns
Returns are handled according to our Refund & Returns Policy.
Intellectual property
All content on this site — including text, images, and design — is owned by MOOD ROOM and may not be reproduced without permission.
Limitation of liability
MOOD ROOM is not liable for indirect or consequential damages arising from use of our products or website. Our liability is limited to the amount you paid for the relevant order.
Governing law
These terms are governed by applicable international commercial law. Any disputes shall be resolved in a competent jurisdiction as determined by applicable law, without regard to conflict-of-law principles.
Changes
We may update these terms at any time. Continued use of the site after changes constitutes acceptance.
MOOD ROOM respects your privacy. This policy explains what personal data we collect, how we use it, and your rights.
Data we collect
How we use your data
To process and fulfil orders, communicate about your purchase, provide customer support, improve our store, and comply with legal obligations. We do not sell your personal data to third parties.
Third parties
We share data only with service providers necessary to operate the store: Shopify (hosting & checkout), PayPal (payments), and shipping carriers. Each operates under their own privacy policy.
Data retention
Order records are retained as required for accounting, tax, and legal purposes.
Your rights
Depending on your location, you may have the right to access, correct, or delete your personal data. EU/EEA residents have additional rights under GDPR. To exercise any right, email support@GetMoodRoom.com.
Security
We use industry-standard measures through Shopify and PayPal to protect your information. No method of transmission over the internet is 100% secure.
Contact
Questions about privacy: support@GetMoodRoom.com.
This Cookie Policy explains how MOOD ROOM uses cookies and similar technologies on our website.
What are cookies?
Cookies are small text files stored on your device when you visit a website. They help the site remember your preferences and function correctly.
Essential cookies
Required for the store to work — including shopping cart, checkout, session management, and security. These cannot be disabled without affecting site functionality.
Analytics cookies
We may use Shopify analytics to understand how visitors use our site (pages viewed, traffic sources). This helps us improve the experience. You can opt out via your browser settings.
Third-party cookies
PayPal may set cookies during checkout to process your payment securely. We do not use advertising or retargeting cookies.
Managing cookies
You can control cookies through your browser settings. Disabling essential cookies may prevent you from completing a purchase.
Contact
Questions: support@GetMoodRoom.com.
MOOD ROOM is committed to making our website accessible to as many people as possible, including visitors with disabilities.
Our approach
We aim to follow widely recognised accessibility practices, including sufficient colour contrast, readable typography, keyboard navigation support, and descriptive alt text on product images.
Ongoing improvements
Accessibility is an ongoing effort. We regularly review our site and welcome feedback on areas that need improvement.
Third-party content
Some embedded content (such as payment checkout) is provided by third parties and may not fully meet our accessibility standards.
Feedback
If you encounter a barrier on our site or need assistance completing a purchase, please contact us at support@GetMoodRoom.com. We will do our best to provide the information or service in an alternative format.
We use cookies to make your experience warmer — for essential site function and to understand what you love.








Insured International Delivery from $12.99 USD · Complimentary over $150 USD






Here are a few things people love:





